Consumers should be on alert for potential scams. For any repair work, it is recommended to get three bids and review each bid carefully.
LICENSED VS. UNLICENSED CONTRACTORS
General contractors are not required to be licensed. Check with the Better Business Bureau or other similar sites for reported scams and complaints.
Electrical, mechanical and plumbing contractors must be registered with the City of Houston and licensed by the State of Texas. Out of state licenses are not accepted except for those under the State of Texas’ reciprocity agreement.
Visit the Texas Department of Licensing and Regulation to verify licenses or to view complaints against Master Electricians and HVAC technicians and/or Texas State Board of Plumbing Examiners to verify licenses or to view complaints against Master Plumbers.
Electrical, mechanical and plumbing contractors making repairs must purchase a permit. Visit the Sold Permit Search to check if a permit has been purchased.
All electrical work must be completed by a licensed electrician.
Permits are NOT required for:
- Replacing wooden or metal fences (less than 8 feet in height)
- Painting, papering, tiling, wood flooring and carpeting
- Replacing cabinets, countertops and similar finish work
- Repairing damaged sheet-rock or drywall (except when part of a shared wall in a townhome/condo)
- Replacing bathroom or kitchen faucets
Property located within the floodplain (i.e. Special Hazard Area,100-year floodplain or floodway) may require a Floodplain Development Permit. Contact the Floodplain Management Office prior to starting any repairs at email@example.com or 832-394-8854.
EXTENDED HOURS | Mon. – Fri., 7:30 a.m. – 6:30 p.m.
- Main Office*, 1002 Washington Ave., 77002
- Kingwood Office, 3915 Rustic Woods Dr., 77339
- Clear Lake Office, 1335 Regents Park #130, 77058 (8 a.m. – 5 p.m.)
- Northwest Office, 10555 Northwest Freeway #148, 77092
*All other services will be available during regular business hours.
- Southwest Multi-Service Center, 6400 High Star Dr., 77074
- Kashmere Multi-Service Center, 4802 Lockwood Dr., 77026 (Only Mon.-Tue.)
- Sagemont Church Annex, 11600 Hughes Rd., 77089
- Street & Drainage Maintenance Office, 5500 N. McCarty St., 77013 (Only Fri.)
- The Shops at Memorial City, 825 Frostwood Dr., 77024 (Only Wed.-Thu.)
**For flood repair permits ONLY.