Disaster Recovery Centers Open in Harris, Jefferson, Chambers to Help Imelda Survivors

Joint state/federal Disaster Recovery Centers (DRC) and a Mobile DRC are now open in Harris, Jefferson, and Chambers Counties to help disaster survivors affected by Tropical Storm Imelda.

Recovery specialists from the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), local and state agencies will be at the center to answer questions about disaster assistance and low-interest disaster loans. They can also help survivors apply for federal disaster assistance.

The centers will be at the following locations:

Harris County Social Services Building
9418 Jensen Drive
Houston, TX 77093

May County Center
2100 Wolf Road
Huffman, TX 77336

The mobile DRC will be available at the following location:

Winnie Stowell Community Bld.
335 South Park St.
Winnie, Texas 77665
Hours: 7 a.m. to 7 p.m.
Seven days a week (until further notice)

A mobile DRC is a disaster resource that allows state and local officials to maximize their reach to as many affected areas and survivors as possible. The centers offer in-person support to Texas homeowners, renters and business owners who sustained damage or losses during Tropical Storm Imelda.

Texas homeowners, renters and business owners in Chambers, Harris, Jefferson, Liberty, Montgomery and Orange counties that were included in the major disaster declaration for Individual Assistancemay apply for uninsured and underinsured damage and losses incurred from Sept. 17 – 23, 2019.

Individual Assistance for homeowners and renters may be eligible for grants to help pay for temporary housing, home repairs and other serious disaster-related expenses not met by insurance or other assistance programs. 

To register, go online to DisasterAssistance.gov or call the FEMA helpline at 800-621-3362. Help is available in most languages and phone lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors who plan to register with FEMA at a DRC should have the following information:

  • Social Security number
  • Address of the damaged primary residence
  • Description of the damage
  • Information about insurance coverage
  • A current contact telephone number
  • An address where they can receive mail
  • Bank account and routing numbers for direct deposit of funds

Low-interest disaster loans from SBA are also available to businesses, private nonprofit organizations, homeowners and renters to cover residential and business losses as a result of the disaster. Applicants can visit the DRC for one-on-one assistance, visit SBA.gov/disasteror call SBA’s Customer Service Center at 800-659-2955.

Disaster recovery centers are accessible to people with disabilities. American Sign Language interpreters may be available to assist at a DRC.

FEMA Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or VRS (Video Relay Service) or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids.